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I have not received my order confirmation. How will I get this?
Whether you subscribed or are in the process of placing the order, you get an option to enter your email address and verify it. Please make sure to enter the correct email address. Also, check the junk or a folder. Still, if you have not received an email, try repeating the process with a new email address.
I haven't received my order / Can I track my shipment?
Yes, of course, you can track your order. Once an order is placed, you will get an email regarding your recent purchase. The order tracking link is also provided in the email. Just keep the order number handy in order to track your order.
When do you process a Refund?
As soon as we receive the package containing the order, and we verify the condition of the package, then the refund gets initiated.
How do I track my order?
Your order can be tracked from either the website or thru the link you receive after placing the order in the email. You can go to the website again where you have placed the order and track it from there also.
How long does it take to deliver the product after it has been dispatched?
Once the order gets dispatched from us, it takes nearly minimum 7-10 days to reach you. Rest depends upon the courier service to take time to deliver.
How long does it take to process Refund?
It fairly depends on the bank process the refund. Normally it takes 24-72 hours.
When does a Refund get declined?
A refund gets declined in many cases. One such scenario is when the returning order is not in the same condition, it was at the time of dispatching. Also, the refund might get declined due to unavoidable circumstances from the bank’s end also. In such scenarios, we advise connect with your bank.
How can I track the status of my Refund?
As soon as we initiate the refund, you will get automated emails and SMS. Even after if a refund has not reached to you, contact your bank.
I am unable to track my shipment. What should I do?
Normally you can track your shipment thru the website or the link that has been shared with you over the email. Or you can contact support for further help.
Can I change the Shipping Address?
Yes, it can be changed by calling our support executives.